Air New Zealand Australia Contact Number & Office Details

To make enquiries at Air New Zealand Australia office, you can call the customer service number below. Air New Zealand AU offices are present in major cities with easy access. You can just walk in to see their agents. You can choose to send an email as well.

13 24 76

Air New Zealand 24 hours contact number Australia: —N/A—.

About Air New Zealand AU

Air New Zealand is an airline that operates mainly across the pacific rim and is known to serve more than 30 international routes and 5 domestic destinations in nineteen nations across Oceania, Asia, Europe, South America and North America. They offer four seating classes which are economy class, economy sky couch class, premium economy class and business class.

For international travel, irrespective of class, the weight of your baggage must not exceed 23kg. Economy passengers can only take a piece of checked baggage while Premium Economy passengers and Business Class passengers are allowed to carry two and three luggage pieces respectively.

There’s in-flight entertainment on this airline to make your journey nothing but fun. This includes high-quality blockbuster movies and TV shows, ranging from the classics to the modern-day. Listen to sonorous music from a long list of different genres and also, you can enjoy radio shows and podcasts. When it comes to games, Air New Zealand has a topnotch gaming system that allows you to challenge other passengers with a wide range of exciting games.

While many airlines serve food at a specific time during flights, you can order food and drink from the comfort of your seat without uttering a word. How? Through your screen. Discover a new way to travel and experience an unforgettable journey.

Air New Zealand Sydney Office

Air New Zealand Sydney office contact number: +61 (0)2 8248 0030.

Fax: +61 (0)2 9252 5217.

Email address:

Sydney office address: Suite 2804, Level 28 Australia Square Tower, 264 George Street, Sydney NSW 2000.

Sydney Airport Baggage Services

Care of Swissport

Melbourne airport baggage contact number: +61 2 9667 9335.


Sydney Airport Office: Ground Floor, Sydney International Airport, Mascot NSW 2020.

Office hours: 6:00am – 10:00pm.

Air New Zealand Melbourne Office

Air New Zealand Melbourne, AU contact number: +61 (0)3 9251 5036.

Melbourne fax number: +61 (0)3 9663 6203.

Melbourne airport office address: Level 7, 246 Bourke Street, Melbourne VIC 3000.

Email address:

Melbourne Airport Baggage Services

Care of Swissport

Melbourne airport baggage contact number: +61 466 404 514.


Office address: Level 2, Terminal 2, Melbourne International Airport, Tullamarine VIC 3045.

Office hours: 5:30am – 12:30am.

Brisbane Office

Air New Zealand Brisbane office contact number: +61 (0)7 3334 2036.

Fax number: +61 (0)7 3229 4937.

Brisbane office address: Level 8 / 243 Edward Street, Brisbane QLD 4000.

Email address:

Brisbane Airport Baggage Services

Care of Swissport

Brisbane Contact number: +61 481 011 572.


Office Address: Level 1, International Terminal, Brisbane Airport, Brisbane QLD 4008.

Office Timings: 6:00am – 10:00pm.

Perth Office, Australia

Air New Zealand Perth telephone number: +61 (0)8 9442 6077.

For baggage enquiries, please call: +64 (0)9 256 3929 or 0800 224 872.

Fax: +61 (0)8 9486 1930.

Perth office address: Level 4, 220 St Georges Terrace, Perth WA 6000.

Email address:

Perth Airport Baggage Services

Care of Swissport

Perth airport contact number for baggage: +61 466 449 603.


Office Address: Level 1 Mezzanine, 383 Horrie Miller Drive, Perth Airport WA 6105.

Office hours: 5:00am – 10:00pm.

Adelaide Office, AU

Air New Zealand Adelaide phone number: 13 24 76.

Baggage Info

Adelaide airport baggage office number: Phone: +61 8 8208 8933.

Fax: +61 8 8208 8932.


Adelaide airport Office address: Adelaide Airport, SA 5950.

Office hours: 8:00am – 10:00pm.

Cairns Office

Air New Zealand Cairns phone number: 13 24 76.

Note that this airline does not have a physical office in Adelaide and Cairns. In order to make your enquiries, call the number stated.

Cairns baggage services

Care of Qantas Airways

Cairns contact number: +61 7 4050 4235.

Fax: +61 7 4050 4231.


Cairns office Address: Qantas Baggage Services, Domestic Arrivals, PO BOX 100, AAC Building, Cairns International Airport, QLD 4870.

Gold Coast Office

The airline does not have any office for passenger services in Gold Coast so please dial above-mentioned airline’s customer service centre number in Australia for passenger related enquiries.

Gold Coast airport Baggage services

Care of Swissport

Gold Coast Contact number: +61 466 340 036.


Gold Coast office address: Terminal 1, Terminal Drive, Gold Coast Airport, Bilinga QLD 4225.

Office hours: 6:00am – 11:00am.

Sunshine Coast Airport Baggage Services Contact

Care of Swissport

Sunshine coast contact number: +61 404 495 747.


Office address: Friendship Avenue, Sunshine Coast Airport, Marcoola QLD 4564.

Australian Head Office Air New Zealand

Head office contact number: 1800 151 661.

Cargo Office

Air New Zealand cargo reservations Australia number: 1800 422 076.

Fax: +64 (0)9 255 8275.

Email address:

Hours: 8:30am – 6:00pm Monday to Friday.

Air New Zealand Group Bookings Contact

Group bookings contact number: 1300 132 476.

Fax: +61 (0)2 8235 9946.


Sydney office handles all group quotes and ticketing for Australia.

Air New Zealand Airpoints Australia Contact

Air New Zealand Australia Airpoints contact number: 1800 803 298.

Address: Air New Zealand Airpoints Service Centre, PO Box 3923, SYDNEY NSW 2001.

Send enquiries:


Disclaimer: We are not in any way endorsed or a part of Air New Zealand. The contact details provided on this page is subject to omission and error. We do not affirm the authenticity of the details here, hence, we do not take responsibility. Please let us know here if you want us to update any information.


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