Fiji Airways Contact Details

 Fiji Airways Contact

Formerly Air Pacific and now Fiji Airways is the national airline of the Republic of Fiji, the airline was founded in 1947 and it started flying in 1951. They have a reasonable fleet of 9 planes and 5 Boeing 737 MAX 8’s order is already placed and are due to be delivered soon. The airline currently serves 24 destinations directly, and since it has a code share with major airline’s so it operates code-share flights to many other destinations as well. Here below we have gathered Fiji Airways Contact details for all the destinations they fly direct.

Head Office Contact Details

Fiji Airways head office is situated in Nadi, here we have airline’s head office telephone number, fax number, email address and office address, which is accessible on local rates from Fiji and International call charges will be applied if you’re calling outside the Fiji.

Fiji Airways Contact Number: +679 672 0888

24 Hours Contact Number: +679 330 4388, the first one is also available 24 hours a day and 7 days a week, it’s never closed.

Head Office email address: reservations@fijiairways.com

Nadi Head Office address: Fiji Airways, Nadi Travel Centre, Arrival Concourse, Nadi International Airport.

Nadi Office Timings: Mon to Fri: 08:00 AM to 04:45 PM,
Sat: 08:30 AM – 12:30 PM, Sunday and Public Holidays – Closed, call center remains open, so if any urgent help is required you may dial airline’s phone number.

Baggage Lost and Found Contact Nadi

Here you will find airline’s baggage lost and found office contact details in Nadi.

Email address: aobaggage@ats.com.fj

Baggage lost and found contact : +679 672 2777 ext. 2417 (Landline Number), Mobile Number: +679 992 2017

Corporate Office and Freight Contact Details

Fiji Airways corporate office can be contacted on the details below, they only deal with the corporate matters, so please don’t bother calling if you are not one of them.

Corporate Office Phone number: +679 672 0777
Email address: corporate@fijiairways.com

Freight Contact: +679 672 2694
Email Address: freightres@fijiairways.com

Contact Details for Tauba Club Members

Tauba Club is a frequent flyer program of Fiji Airways and the members of Tauba club can contact the airline on the dedicated contact numbers below, if you’re not a member of Tauba club, your calls will not be entertained on this number or email.

Tauba Club Telephone Number: +679 3212-410
Email Address: service@tabuaclub.com

Office Operating hours: 0800 Hrs to 2000 Hrs
After hours: 2000 Hrs to 2359 Hrs

Customer Relations, Media and Baggage Claims

You will find customer relations, media and baggage claims contact details in this section of the page.

Customer Relations Office address: Fiji Airways Limited, Maintenance & Administration Centre, Private Mail Bag, Nadi  Airport, Fiji.

Telephone Number: +679 672 0777 Press 3, available from Monday to Friday, 8am – 5pm.

For lost baggage, fill this form: https://www.fijiairways.com/flight-information/online-baggage/

For feedback use this form: https://www.fijiairways.com/contact-us/online-feedback/

Media Inquiries email at: media@fijiairways.com

 Suva Sales Office Address

You can visit airline’s office in Suva, Fiji for bookings and other general inquiries, below is office address along with the timings.

Fiji Airways Suva Office Address: Suva Travel Centre, BSP Life Building, Central Street, Victoria Parade, Suva.

Suva Office Timings: Mon to Fri: 08:00 AM to 04:45 PM,
Sat: 08:30 AM – 12:30 PM, Closed on Sunday and Public Holidays.

Fiji Airways International Offices

Internationally Fiji Airways operates scheduled flights to 13 countries worldwide and does code share flights to many other destinations, we have contact details of all the offices which airline owns and their nominated agents or subsidiaries around the world here. You will find them in the sequence below.

  • Australia
  • Hongkong
  • Kiribati
  • New Zealand
  • Samoa
  • Singapore
  • Solomon Islands
  • Tonga
  • Tuvalu
  • United States of America
  • Vanuatu
  • hawaii
  • United Arab Emiratess
  • Kuwait
  • Oman
  • Qatar
  • Saudi Arabia
  • Canada
  • New Caledonia 
  • Indonesia
  • Israel
  • Japan
  • India
  • Taiwan
  • Thailand
  • South Korea
  • China
  • United Kingdom
  • Pakistan

Fiji Airways Australia Contact Details

In an Australia, Fiji Airways operates scheduled direct flights to Brisbane, Sydney and Melbourne and code-share flights to Perth. We have gathered Fiji Airways Australia contact number, office address and other details below.

Sydney Office Contact

Fiji Airways Sydney Telephone Number: 1800 230150

Email Address: reservations@fijiairways.com

Office Timings: Mon – Fri: 09:00AM to 05:00PM

Office Address: Sydney, Level 8 280 Pitt Street , Sydney NSW 2000

Brisbane Office Contact

Fiji Airways Brisbane office contact number: +61 7 3860 4203

This Brisbane office phone number is the Brisbane airport telephone number,  and can be used to change or make new flight booking.

Brisbane Office Address: Eagle Farm, Brisbane QLD 4009

Melbourne Office Contact

Fiji Airways Melbourne office phone number: 1800 230150

The airline also has an office at the Melbourne airport which you can visit but it is recommended to call the airline on the number mentioned here as this is Universal contact number for Australia.

Perth Office Contact Details

Perth office telephone number: 1800 230150

Perth Office Address: 9/ 14 Victoria Ave, Perth WA 6000.

For flight booking or other queries it is suggested to contact airline on their Australia head office contact number above or send them and email, for which you will get immideate response.

Adelaide Office Contact

Adelaide Office phone number: 1800 230150

Adelaide office is yet to be setup, as soon as we have details for adelaide office of the airline, we will update them here.

Australia Baggage Services

Menzies Baggage services handles their baggage in Australia, we have contact details for all 3 destinations here.

Brisbane Office: (07) 3114 1277
Melbourne Office: (03) 8340 8050
Sydney Office: (02) 9693 3248

Australia Freight Services Contact

Fiji Airways Freight Services, Australia
Phone Number: 1300 151 768
Mombile Number: 0419314316
Email Address: freightres@fijiairways.com & freightsupport.australia@airpacific.com

 

Fiji Airways Hongkong Office Contact

You will find here airline’s Hongkong office telephone number, email address and office address along with the baggage and Freight service numbers in the Hongkong.

Hongkong Reservations Telephone number: +852 3192 7568

Hongkong Airport Number: +852 2216 1088

Hongkong Email: HKG.ticketing@fijiairways.com

Freight Services Contact: Deks Air (HK) Ltd, Room 1804, Jubilee, Centre, 18 Fenwick Street, Wanchai, HK

Hongkong Freight Services Telephone: (852) 25278968 & Mobile (852) 9191 7763

Email: dekscgopp@deksair.com.hk

Hongkong Baggage Services number:  (852) 2180-2120/ (852) 2180-2122

Baggage Email: bagsvcs@has.com.hk

 

Kiribati Contact Details

Contact Appointed Agents of the airline in Kiribati on the contact details below, these details are for the travel agents of the airline. In Kiribati airline operates to Kiritimati and Tarawa so these details are for both destinations.

Kiribati Flight Reservations telephone: +686 28258

Kiribati Fax Number: +686 28989

Email Address: tarawa@tobaraoi.com

Office Timings: Monday to Friday from 08:00AM – 04:30PM.

Office Address: Tarawa, Tobaraoi Travel, Bikenbeu, Tarawa.

Same Kiribati contact details can be used for baggage and freight services as well.

 

Fiji Airways New Zealand Contact

In New Zealand the airline flies to Auckland, Christchurch and Wellington airport, we have here all details which concerns New Zealand.

Auckland Office Details

These are Auckland office contact details, it also happens to be the head office of Fiji Airways in New Zealand.

New Zealand contact: 0800 800 178

Email address: reservations@fijiairways.com

Website: www.fijiairways.co.nz

Office Address: New Zealand Ticket Office, Level 10, AMI Building, 63 Albert Street, Auckland City 1010.

Office Timings: Mon to Fri: 09:00AM to 05:00PM

Auckland Freight Services: 006421 624570/ 006421 944608

Freight Email: akl.baggage@aerocare.com.au & fjakl.ops@aerocare.com.au

Auckland Baggage Services: 00649 2568359 or 00649 2568349

Baggage Email: akl.baggage.tracing@menziesaviation.com

Wellington Office Contact

Fiji Airways Wellington Office telephone number: +679 672 0888

Wellington Freight Services:  006421 38300

email: fjwlg.ops@aerocare.com.au 

Same above mentioned Auckland details can be used to contact the airline in New Zealand.

Christchurch Contact

Christchurch Telephone: 0800 800 178

Email: reservations@fijiairways.com

No Physical office of the airline in Christchurch

 

Apia, Samoa Office

The airline has an office in Apia Samoa, we have contact details i.e. phone number, address, fax number, email address of Apia, Samoa.

Samoa Office Phone Number: 685 22983

Fax Number: 685 22693

Email Address: samoasales.marketing@fijiairways.com

Office Address: Fiji Airways, Room 2, Ground Floor, Nia – Mall, Saleufi St.,  Apia.

Office Timings: Mon – Fri: 08:30AM – 05:00PM

For Baggage and Freight Service, please contact Polynesian Airlines, as they are the one who handles all this on behalf of the airline.

 

Singapore Office Contact

The airline has an office established in Singapore city and at the airport we have details for both establishments below.

Fiji Airways Singapore Contact Number: +65 62382834.

Fiji Air Singapore Airport Telephone Number:  +800 852 3666

Fax Number: +65 62382827.

Email contact: fijiairways@holidaytours.net

Singapore Office Address: Holiday Tours & Travel Pte Ltd, 1 , Magazine Road #-7-01/02, Central Mall Office Tower, Singapore, 059567.

Office Timings: Mon to Fri: 09:00AM – 06:00PM

The airline operates from Terminal 1 and Row 13, of Singapore Airport and SATS is the handling agent of the airline at Singapore airport.

 

Honiara, Solomon Islands Details

Guadalcanal Travel Service is the appointed agents of the airline in Honiara, Solomon Islands for which contact details are below.

Solomon Islands Phone Number: +677 22586 and +677 22587

Fax Number: +677 26184

Mobile Number:+677 7495047 – Mr. Rodney

Email Address: rodney.begley@gts.com.sb

Address: City Centre Building, Mendana Avenue, Honiara, Guadalcanal, Solomon Islands

Office Timings: Mon – Fri: 08:00AM – 04:30PM
Sat: 09:00AM – 12:00PM

They also handles the baggage services of the airline.

 

Tonga Contact Details

In Tonga airline operates to Neiafu and Nukuʻalofa, we have central call center contact number for both cities in Tonga.

Tonga telephone number: +676-24021 and +676-24022.

Airport Handlers: +676-8715331/7759796

Fax Number: +676-25023

Emails: lavi.maka@fijiairways.com, selita.kinikini@fijiairways.com, james.tapueluelu@fijiairways.com, malili.latu@fijiairways.com

Tonga office: Fiji Airways Ltd, ‘Utu’one B&B, Vuna Roads, Ma’ufanga.

Timings: Mon – Fri: 08:00AM – 05:00PM
Sat: 09:00AM – 12:00PM, Closed on Sundays.

Baggage Services Contact: +676-24022/24021 Ext 207
A/H: 676-8760395/676-7759796

 

Funafuti, Tuvalu Office

Tuvalu office number:  +688 20737

Fax Number: +688 20722

Email: travel@tuvalu.tv

Office Address: Funafuti, Teminal Building, Funafuti Airport, Tuvalu

 

Fiji Airways United States Contact Details

In United States (USA), Fiji Airways operates to Honolulu and Los Angeles, in this section you will find airlines USA phone number, fax number and other office details.

USA Telephone number: 1 800 227 4446

USA Head office address: 5777 W.CENTURY BLVD, SUITE # 1610, LOS ANGELES, CA 90045.

USA Baggage services:  866 767 2247

Baggage Fax: 1 800 546 5870

Email: baggageservice@hallmark-aviation.com

Freight Services: 310-4109981  and Mobile 310-678-5003

Email: richard.yamashita@fijiairways.com

Los Angeles Office

Fiji Airways Los Angeles office contact details are here.

Los Angeles contact number:  (800) 227-4446.

Los Angeles Office Address: 380 World Way. TBIT Terminal.

Honolulu Office

Honolulu Telephone Number: 1-800-227-4446.

Office Address: Lobby 4, Overseas Terminal.

San Francisco Office

The airline operates seasonal flights to San Francisco so please use above USA contact details of the airline, if you’re traveling to or from the USA.

Office Address at San Francisco: International Terminal, Boarding Area G, Gates G91 through G102.

 

Port Vila, Vanuatu Contact

South Pacific Travel Service is the appointed agents of the airline in Vanuata, their contact details are below.

Vanuatu telephone number:  +678 22 836

Fax Number: + 678 23 583

Address: South Pacific Travel Service, Anchor House, Lini Highway
Port Vila.

These details can be used for baggage services as well.

 

Hawaii Offices

For Hawaii, you will find phone number and email along with the office address below.

Hawaii telephone number:  1 800 227 4446.

Email: reservations@fijiairways.com

Hawaii Office Address: 300 Rogers Blvd #60, Honolulu International Airport, Hawaii 96819.

 

Kuwait, Oman, Qatar, United Arab Emirates and Saudi Arabia Contact

In Kuwait, Oman, Qatar, United Arab Emirates and Saudi Arabia, Apollo Flight Center is the office representative of the airline, for which contact details are mentioned below.

United Arab Emirates Phone Number: +9714 3341029

Fax Number: +9714 3359509

Address: Apollo Flight Centre, No. 3 AI Sherouq Building, Karama, P.O.Box 7647, Dubai,U.A.E.

Office Timings: Mon – Fri: 08:30AM – 05:00PM.

These details are if you are in Kuwait, in Oman, Qatar or in the Saudi Arabia, you should use these details to contact the airline.

Canada

To contact airline in Canada, please use USA contact details, as airline no more flies direct to Canada.

Canada phone number: 1 800 227 4446

Send emails on reservations, mentioned on top of this page.

New Caledonia Details

Broken Voyages is the nominated agents of Fiji Airways for which we are going to mention the details below,

New Caledonia Phone:  +687 28 3439

Fax Number: +687 28 2444

New Caledonia Office: 14 Rue Georges Clemenceau, BP122, 98445 Noumea.

Indonesia

PT Holiday Tours & Travel is the nominated agents of the Fiji Airways in Indonesia, details for them are below,

Call them on: + 62-21-25556300

Visit office at: Prudential Tower, 19th Floor Jl.Jend.Sudirman Kav.79, Jakarta 12920 Indonesia

Israel

TAL Aviation is the appointed agents of the airline in Israel, details are given here.

Israel Number: + 972-3-7952133

Address: 29 Ben Yehuda st., Tel Aviv, Israel 63807

Japan Office

To contact the airline in Japan use Air System Inc. contact details they are the General Sales Agents of the airline in Japan.

Japan Phone Number: +81 3 3593 6731

Office Address: Shimbashi Frontier Building, 7F, 3-4-5 Shimbashi, Minato-ku, Tokyo, 105-0004, Japan.

 

Fiji Airways India Office Contact

Global Aviation Services is the General Sales Agents of the airline in India for which details are below,

Fiji Airways India Contact Number: +91 22 66213803

India Fax Number: +91 22 66213811

Email: felicia.estibeiro@globalaviationindia.com & ajay.udeshi@globalaviationindia.com

Fiji Airlines India Office Address: PIL Court, 111 Maharshi Karve Road, Churchgate, Mumbai 400 020.

Taiwan

Air Cruise Int’l Travel Service CO., Lt handles all the responsibilites of the airline in Taiwan for which you can reach them on the details below.

Taiwan Phone Number: +886 2 2508 0186

Fax Num: + 886 2 2508 1909

Address: 11F No.111 Sec 2, Nanjing East Road, Taipei 10485,
Taiwan, R.O.C.

Email: FJ-TPE@acits.com.tw

Thailand Office

Holiday Tours & Travel (GSA) Ltd is responsible for all bookings to be made in Thailand, so you can easily reach them on below details

Thailand Phone Number: +662 632 6611

Email: fj-bkk@holidaytours.net

Bangkok Office Address: 942/114 Charn Issara Tower 3rd Floor,
Rama 4 Road, Surawongse, Bangrak,
Bangkok 10500 Thailand.

South Korea

Holiday Travel and Tours Korea are handling airlines booking in South Korea, you can reach them on phone and email below,

Korea Phone Number: +82 2 752 6599 

Email: okwon@holidaytours.net

Address: 15 Floor, Soonhwa B/D, 5-2 Soonhwa-dong,
Jung-gu, Seoul, Korea.

Fiji Airways China Contact Details

Shanghai Hung & Kit Travel Service Co is the appointed agent of Fiji Airways in China, you can reach them on their phone number and office address mentioned below.

Beijing Office

Beijing Office Phone Number: 86-10 5879 7544

Office Address: Room 2112, Building 1, Kuntai International Mansion, Yi 12 Chao Wai Street, Chao Yang District, Beijing 100020
China.

Guangzhou Office

Guangzhou Telephone Number: 86-20 3810 7959

Address: 1313 China Shine Plaza 3-15 Lin He Xi Road,
Tian He District, Guangzhou 510610, China.

Shanghai Office

Shanghai Office Phone: 86-21 6375 8385

Address: Floor 11, Sea of Clouds, No.118 Qing Hai Road, Jing An District, Shanghai 200041, China.

Fiji Airways UK Contact

Fiji Airways UK Contact Number: +44 203 371 8122

For UK we only have appointed agent’s phone number, which you can use to contact the airline.

Pakistan

Pakistan agent’s phone number: +92 033 5233 022

Use this number for flight booking and other queries.

 

These gathered Fiji Airways contact number, office address, and other relevant details are obtained through the internet, if you want to know a phone number not listed here, please contact us or let us know if there’s any mistake in details on this page, we will update them. Just to notify we are not airline or connected to the Fiji Airways in any capacity.